Sales to Minors
Our store does not sell products to minors (under 18 years old) without parental consent.

We Handle Your Personal Data According to GDPR

When you place an order with us, you provide your personal information such as name, address, and social security number. By doing so, you consent to us storing and using your personal data to fulfill our obligations to you as a customer. We also document certain communication we have with you via phone or email to provide you with the best service and follow up on your inquiries.

According to the General Data Protection Regulation (GDPR), you have the right to access the information we have recorded about you. If the information is incorrect, incomplete, or irrelevant, you can request it to be corrected or deleted. Please contact our customer service in such cases.

We will never disclose your personal data to third parties.

What is a Cookie?
A cookie is information sent from our web server to your browser, which then stores it as a file on your device. Using the cookie, we can recognize your browser and, for example, remember your settings or login if you have done so before. More about its applications below.

A session cookie automatically disappears when you close your browser. A permanent cookie stores a text file on your device for a shorter or longer period after your visit (unless you delete them yourself). These cookies are used, among other things, to keep you logged in and to track settings you have made. Local storage is another way to store the same type of information locally on your device.

Use of Cookie Files
This website uses 'cookies' to assist you in having a personalized internet experience.

A cookie is a text file that a web server places on your hard drive. Cookie files cannot be used to run programs or deliver viruses to your computer. A cookie is uniquely assigned to you and can only be read by a web server in the domain that issued the cookie file to you. One of the main purposes of cookie files is to indicate to the web server that you have returned to a specific webpage, allowing you to have a personalized experience when revisiting the webpage. You can choose whether to accept a cookie or not. Most web browsers automatically accept cookie files, but you can usually change settings to not accept cookie files if you prefer.

If you disable the cookie function, you may not fully utilize the interactive features of this website or other websites you visit.

Anti-SPAM Policy
We strongly oppose anything related to spam or junk mail. We do not engage in sending SPAM and do not send third-party emails regarding products or services that are not directly related to our business.

As our customer, you may receive emails related to your order, payment, or other communication you initiated, as well as information, newsletters, or offers related to our customer relationship.

If you have chosen to receive our newsletter, we will send information and product offers to you via email. If you no longer wish to receive newsletters, you can easily unsubscribe via an unsubscribe link in the respective newsletter or contact our customer service if you need assistance.

Payment Security
Klarna is a leading provider of online payment services and is PCI-DSS certified by the card industry (including VISA and MasterCard) to handle payment transactions at the highest level of security. PCI-DSS stands for Payment Card Industry Data Security Standard and is a comprehensive program aimed at enhancing data security for all parties storing, processing, or transmitting card data, in accordance with the stringent requirements of card companies.

GDPR Applies from 2018-05-25

At Roberthilmersson.com, we value personal privacy. We are responsible for the processing of personal data collected on the website, related digital applications, and when you sign up verbally or manually for our newsletter.

Our goal is to ensure that you feel confident that your personal privacy is respected, and that your personal data is treated properly. We take responsibility for using personal data processed by Roberthilmersson.com only for intended purposes and safeguarding it against unauthorized access. All processing of personal data within Roberthilmersson.com is done in accordance with applicable data protection legislation.

If you do not consent to any part of our privacy policy or for any reason no longer wish to participate in activities such as our newsletters and invitations, please contact us here to request the deletion of your account.

(Our email communications contain an "unsubscribe" link at the bottom of the message, allowing you to easily terminate your subscription.)

Types of Personal Data Processed

The privacy policy pertains to information about you, the data you provided during purchases or voluntarily submitted, including your full name, email address, possibly a username, art and artist preferences, images, cookies, and text you might have written on the website or our social media.

How We Collect and Use Personal Data

When you visit our site, cookies collect information about IP addresses, device geographic location, browser type, browser language, date and time of request, time(s) of your visit, page views, and page elements (such as links) that you click on. This information is used to determine whether you are logged in or not, and to save items in your shopping cart between visits. The information is also used to analyze how you and other visitors navigate our site, compile statistics on website usage and response times. The analysis forms the basis for creating the best and most relevant content possible, identifying and resolving issues, and enhancing the overall experience of our site.

We collect your personal data in various ways and for different purposes, including:

We gather personal data when you use or interact with our services, such as when you register with us or make purchases. We collect and process personal data about you when you enter texts, blog posts, forum posts, images, information about art and artists, etc.

• Collecting personal data (primarily email addresses) when you communicate with us or sign up as a member or request information via email. This often occurs when you meet us at the gallery or at a fair, and we verbally ask if you want to join our newsletter and receive invitations.

• This means that we may use the information you provide to communicate with you about the artworks or services you have purchased or expressed interest in. We may use your personal data to respond to your inquiries for technical support.

• When we collect cookies. We may collect certain personal data using cookies and other technologies such as IP addresses and other tracking technologies. We specifically use browser cookies for various purposes, including cookies that are strictly necessary for functionality and cookies used for customization of the service.

Locate and Check a Cookie

Here you can find information on how to manage cookies in your browser:

Chrome: [Chrome link]

Safari: [Safari link]

Safari on iPhone and iPad: [Safari on Mobile link]

Internet Explorer: [Internet Explorer link]

Firefox: [Firefox link]

Opera: [Opera link]

Tracking Calls

Tracking calls are calls made by the browser in the background during your visit to Roberthilmersson.com. The call is made to one of our servers or to one of our partner servers, with the purpose of enabling analysis or similar, as described above for local storage of data.

These calls generally contain information about the page you are visiting and information about what has happened during your visit to the page. Examples of such information are how long you have been on the page, how long a video on the page has been played, etc. In order to draw conclusions about what has happened over multiple page views, cookies can be sent along with tracking calls. The responses to tracking calls can also send back a new or updated cookie to the browser.

Tracking calls are often referred to as tracking pixels, as they occur in the form of loading a small invisible image, but they can also occur in other ways.

Information about Storage of Personal Data

We retain your email/personal data as long as you have not unsubscribed yourself, and we are obligated by the Accounting Act to store personal data about customers who have made purchases from us for 7 years. However, you can still unsubscribe from newsletters even if you have made a purchase within the last 7 years.

Disclosure of Personal Data to Third Parties

We may share your personal data with third parties if you make a credit purchase or rent art from us. Otherwise, personal data is not shared with third parties, but we may use subcontractors to deliver all or parts of the service. Such subcontractors may process personal data on behalf of Roberthilmersson.com. For example, if you order transportation, we share your address and contact information with this subcontractor.

We also use one or more third-party service providers to create automatic online advertisements. They collect information about the products you have clicked on and then use that information to send targeted ads to you.

Your Rights

Necessary Processing of Personal Data and Processing Based on Consent

Processing of personal data that is necessary for us to fulfill a contract with you or to fulfill a legal obligation is allowed without consent. However, for us to collect and process your personal data for any other purpose, your consent to the processing is required. You provide consent for the processing of the personal data you have provided (mainly email address) when you sign up for newsletters.

Withdrawal of Consent

As the processing of personal data is based on consent, you can withdraw your consent at any time and request that your personal data be deleted.

(Except for the information we are required to physically retain for 7 years after a purchase)

Right to Receive Information About the Personal Data We Have Stored About You

If you want information about the data we have registered about you, you can request this. The registry extract is provided upon request and is free once a year.

Right to Correction of Personal Data

As a customer or member of Roberthilmersson.com, you have the right to demand corrections, limitations, or removal of personal data in accordance with the Personal Data Act.

Changes to the Privacy Policy

This privacy policy may be updated from time to time. The latest version can always be found here. However, we will notify you if we make essential changes that require your consent.